According to our investigation, the problem typically occurs due to corrupt files in the NGC folder, disabled TPM, generic corruption errors, and outdated operating systems. In this guide, we will walk you through the troubleshooting methods in detail, so let’s get started!
Install the Pending Updates
If you are encountering the error code 0x80040154, the first thing that you need to do is install the pending updates. It is common for such errors to show up if you are using an outdated version of your operating system. New updates are packed with bug fixes and the latest features, and thus installing them should fix the error at hand for you. Here is how you can install the pending updates:
Empty the NGC Folder
Ngc is the destination for all information concerning your PIN settings in Windows 10. In the event of PIN-related issues like the error code 0x80040154, you can delete the Ngc folder to solve the problem. This will enable you to delete all data related to your current PIN settings, and then refresh the settings.
Set up TPM on Your Device
A trusted platform module (TPM) offers security functions based on hardware, and it must be configured prior to Windows Hello access on your device. If TPM is disabled on your PC, you would not be able to use services like Windows Hello. Follow these steps to get started:
Modify Windows Registry
The PIN login process for domain users was reset for many users after the Anniversary Update for Windows 10 was released. You might be one of those users, which means that you will have to re-enable the PIN login before you can use Windows Hello on Windows 10. To do so, we will be modifying Windows Registry, and since the Registry Editor is an administrative tool, we highly recommend creating a Registry backup before proceeding. Once you have created the backup, follow these steps to proceed:
Verify Your Microsoft Account
You might also fail to use Windows Hello if your Microsoft account on Windows is not verified. The solution to this is simple – all that you need to do is verify the account. Here is how you can do that:
Perform a Repair / Clean Install
If you still haven’t been able to fix the issue, there’s a pretty good chance that your system is suffering from an underlying system corruption issue that cannot be solved conventionally. It is most efficient to follow a procedure that will allow you to update all components of your system to get rid of the error code 0x80040154. In order to accomplish this, there are two options:
Clean install – In this procedure, you do not need installation media. However, with this method, you will lose everything including your files, games, applications, and user preferences.Repair Install – This approach, which is referred to as in-place repair, is more tedious and requires you to create an installation disc that is compatible with your operating system. The benefit is that you can keep your media, your applications, your games, and so on.
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