This problem is confirmed to occur on PC, PS4, PS5, Xbox Series X, and Xbox One. We’ve investigated this particular issue thoroughly and realized that there are several underlying scenarios that might be responsible for producing this error code. Here’s a list of causes that might ultimately cause the ‘Content package is no longer available’ error in Call of Duty Warzone: Now that we went over every potential scenario that might cause the ‘Content package is no longer available’ error, let’s go over every confirmed fix that other affected users have successfully used to get to the bottom of this issue:
1. Check for ongoing server issue
After looking into a lot of reports of this issue, it turns out that the ‘content package no longer available‘ error code is often associated with a widespread server issue that is affecting matchmaking on every platform the game is available on. As far as we’ve been able to tell, this has happened a few times in the past, mostly after the developers have pushed a major feature update. Before you write this off as a possibility, you should take a few minutes to confirm or rule it out. You can begin investigating by visiting the official Activision status page. From the next page, use the drop-down menu that just appeared and change it to Call of Duty Warzone. After the correct game is selected, see if the status page is indicating any issues. If every aspect of the game currently has a green checkmark, then it’s probably not the case. However, it’s also possible that the platform you’re using to play the game (Steam, Epic Games, or Battle.Net) or the console platform (Playstation Network or Xbox Live) is having issues. You can check if this is true by clicking on the platform icon (under Server Status by Network). Note: If you did find some evidence of a server issue, you can also check directories like DownDetector or IsItDownRightNow to see if other users are seeing similar problems. If you have investigated all possible server issues and found no evidence of a problem with servers, you can try one of the solutions below. On the other hand, if you found proof that there is a server problem, the issue lies entirely out of your hands and you’ll have to wait for the developers of Call of Duty Warzone to fix it.
2. Update Warzone to the latest version
The ‘Content Package No Longer Available‘ error has been a thorn in the side of many COD players for some time now. Activision has released a few hotfixes in an attempt to resolve the issue, but unfortunately, it has not been eradicated entirely. However, you can significantly lower the occurrence of this error code by making sure you’re launching the latest available game build (especially if you’re on a PC). Most launchers are on auto-update, so you may not need to update your game version every time a new build is released (the process is automatic). But it’s still worth doing if the update was pushed while you’ve had your game open. On PC, if you’re getting ‘Content Package No Longer Available‘ error when launching via Battle.Net, check to see if there’s an update pending for your COD installation. For consoles, you just need to close and restart the game to be prompted to install any pending updates – this goes for Xbox One, Xbox Series X, PS4, and PS5. Once all pending updates are installed for Call of Duty, restart the game and see if the ‘Content Package No Longer Available‘ error is still occurring. If the problem persists when trying to join a match inside Call of Duty Warzone, move down to the next method below.
3. Clear the cached data
As Activision has confirmed, this problem might be caused by a cache issue once you confirmed that the servers are running within normal parameters. Most likely, you installed Call of Duty Warzone first and now the temporary files generated by this game are preventing your system from recognizing the ownership of the paid version of Modern Warfare. Note: This problem is affecting users’ ability to play any other multiplayer mode (other than Warzone) on both consoles and PC. If you find yourself in this scenario, the fix consists in deleting the cache of the platform you’re using when playing Warzone. Start following one of the guides below to effectively clear the cache of your console or launcher that you’re using to launch Call of Duty Warzone:
Clear the cached data on PS4
To clear the cache on your Playstation 4, follow the steps below: Note: The PlayStation 4 doesn’t have an explicit way of clearing the cache. You’ll have to do it manually.
Clear the cached data on PS5
The Playstation 5 also doesn’t have a specific menu that will allow you to clear the cache. You’ll have to do it the manual way – by unplugging the cord from the back of your Playstation 5. Note: Keep in mind that this operation is different since the power capacitors on Playstation 5 are bigger and take more time to fully discharge. Here’s what you need to do:
Clear the cached data on Xbox One
If you’re still on Xbox One and having trouble connecting to the COD Warzone servers, you can try clearing the cache. This operation involves putting your console into ‘no-power mode’ and unplugging the power cord to clear the stored cached data. Follow the instructions below to clear the cached data on Xbox One:
Clear the cached data on Xbox Series X|S
If you’re looking to clear the cache on your brand new Xbox Series console, there’s no need to go through the hassle of unplugging the power cord anymore. Microsoft has made it easier than ever with a software method that will do the job just as well. Here’s how you can clear the persistent cache storage on your Xbox Series X | S:
Clear the cached data on Steam
If you encounter this issue while launching the Warzone through Steam on PC, it may be because you recently purchased the full COD: Modern Warfare game after only owning COD: Warzone previously. Note: In some cases, Steam will have difficulty recognizing that you actually have ownership of the game and try to make you pay for it again. The fix for this is to verify the integrity of the game files. To trigger an integrity check on Call of Duty Modern Warfare, follow the instructions below:
Clear the cached data on Battle.Net
In case you’re launching Warzone using the Battle.net launcher, you may run into an issue where a corrupted cache folder is preventing the game from running properly. Luckily, this is a pretty common occurrence among PC players using these platforms and there is a simple fix. Here’s what you need to do:
4. Repair or reinstall the game
If you’ve tried all the fixes above and haven’t had any success, it’s possible that the problem is caused by some kind of system file corruption that’s preventing the game from loading certain game elements. In this case, you should be able to fix the content package no longer available error by repairing or reinstalling the game. Obviously, the instructions on getting this done will be different depending on the platform where you’re playing Call of Duty Warzone on. To make it easier for you, we’ve created different guides for each platform below so you can follow the instructions that apply to your installation.
Repair Warzone on PC (Battle.Net)
Reinstall Warzone on PS4
Reinstall Warzone on PS5
Reinstall Warzone on Xbox consoles
If the problem is still not resolved, move down to the next potential fix below.
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