But before getting into the solutions you must get to know the various probable causes of such a problem as it not only helps you to pick up the most effective solution but will also save your time and patience too. There can be multiple causes behind this black screen issue. Below are some mentioned causes: So above are some culprits to this black screen problem. Now, as you are aware of these culprits below follow the most effective fixes suggested by various affected users to resolve the problem in no time.
Run the Launcher as an Administrator
Many applications and games require administrative rights to run properly and missing admin rights may cause problems in the functioning and launching of the application. So, running any application as an administrator fixes the various problems. Follow the steps to do so: Once you are done with this just relaunch the launcher again to see if the problem persists or not.
Reset the Screen Resolution
In many cases, it is seen that the screen resolution is adjusted to fit the screen, but it may cause problems with the wrong view. So, the black screen issue in Epic Games Launcher might be due to your screen resolution settings. In this situation, it is suggested to reset the screen resolution on your Windows system and try changing your screen resolution to adjust to fit the screen. To do so follow the steps below:
Clean Epic Game Launcher’s Web Cache
The web application’s temporary cache is likely to cause various problem, as the temp cache conflict with the application files and stop it from running properly and cause various problems. The cache gets stored in the application and after some time it gets corrupted and blocks the application when you run it. So, try clearing the app’s web cache to counter the black screen issue. To do so you can follow the simple below steps: Now check if the problem is fixed or else head to the next potential solution.
Adjust Compatibility Mode
It has been reported in many forums by many users that adjusting compatibility mode actually fixes the problem. The incompatibility issue leads to a various problem when launching the application, therefore it is necessary to run the applications and games in the compatibility mode as this allow the application to function smoothly. So try adjusting it by following the simple steps below:
Launch Compatibility Troubleshooter
If the above solution won’t work for you then try launching the Compatibility Troubleshooter. Running the troubleshooter will help you to find the root cause of the problem thereby probably fixing it. Perform compatibility troubleshooter following the guide below: If you won’t encounter a black screen on the Epic game Launcher then select the yes option and save the settings. But if you are still facing a black screen problem then follow the further steps. Now your black screen issue on Epic game Launcher has been resolved. If not then go for further solutions.
Update Graphics driver
Graphics drivers are very essential in running the games and applications properly. But in many cases, it gets outdated and causes a problem when running the particular application. If applying the above solutions won’t resolve your problem then try updating your graphics drivers as faulty or outdated drivers might cause a black screen issue. You can update your graphics by simply visiting the official website of the driver’s manufacturer and finding the compatible driver for your Windows version and downloading it. Once you are done with the downloading process, the next step is to click twice on the downloaded files and follow the onscreen guide to install them successfully. Or you can just restart your system and the Windows will install the updated drivers automatically on your computer. Moreover, you can also update the driver using device manager, follow the steps given to do so:
Use Google Public DNS
Changing DNS servers is found to be a proven solution in most instances. So, the problem might abed relate to your DNS server, you can switch to a free version by Google which is often used to troubleshoot issues like this one. Generally, the DNS problems are hard to solve and there are no patterns available when you should follow this solution. So, it is worth giving a try as it won’t hamper anything and the changes can be reverted easily. So, try changing the server to the Google Public DNS, by following the guide steps below: Finally, restart your system and check whether or not the problem is solved.
Flush the DNS cache
If changing the DNS server to Google Public DNS won’t solve the problem then you must clear the DNS cache. As it is seen in many cases the problem is questions can also initiate due to missing, corrupted or damaged DNS cache. So, if this case is applicable then you need to flush the DNS cache and after that register the DNS again on your Windows system to fix the error. Follow the instructions below:
ipconfig /flushdnsipconfig /registerdnsipconfig /releaseipconfig /renew
As the process is finished restart your system, this will save the changes on your system most probably resolving the problem.
Change DPI settings
Many users suggested that changing the DPI settings resolve the problem for them. Check if you had set the DPI settings to low, then this might be conflicting and blocking the application and if none of the above fixes works then you can change the High DPI settings. Follow the steps below: See if the issue is resolved in your case or else head to the next solution.
Use Onboard Graphics Card
Here it is suggested to use the onboard graphics card, as this works for many users to solve the error. Integrated graphics hardware won’t utilize the separate memory bank for the video and graphics card, and this is the reason the GPU utilizes the system memory which is shared with the CPU. And in Windows 10 laptops, users have this feature which forces the apps and games to use the onboard graphics card. So, using this graphics card allow you to fix the display-related problems and may work for you to solve the black screen problem with the Epic launcher. So, follow the steps given to use the Onboard Graphics Card Check if the problem is fixed in your case or else follow the next potential fix.
Allow the Launcher through the Firewall
The security program installed on your system might be a reason why you are seeing the error with the Epic launcher. The Windows Firewall on Windows 10 blocks the Launcher files and won’t allow it to establish a connection with the server as a security measure. So, if you have enabled the Windows firewall then it is suggested to allow the application through the firewall to avoid such errors. Follow the steps below:
Use Good VPN Service
If none of the above methods solves your black screen issue in the Epic Games launcher then try using a VPN. It has been reported in forums by the majority of users, that using a VPN at the time of launching the Epic Games launcher actually solves the problem. There are many VPN services available on the web both free and paid that allow you to get unrestricted access and enjoy the network flow. However, using a free VPN might sometimes be a hassle. So, try using a good or paid VPN. So these are the potential fixes that help you to resolve the Epic Games launcher black screen problem thereby letting you play your favourites games once again without any further interruption.
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